知識中心

Although substantial questions remain about the future of the workplace, it is becoming increasingly clear that a focus on the office as the sole place where work is done is no longer applicable and that there is actually an ecosystem of workplaces.

Facilities Management (FM) needs to adapt and evolve accordingly. There are already changes in the way corporate offices are managed; that transformative approach will need to continue and soon expand to also consider locations that not the office. 

From our collective experience across the globe – best practices developed through trial & error, solutions we have implemented for clients, data collected and analysed – we identify what has significantly changed, what emerging trends we see, and what’s next within facilities management across three core areas: 

• health and safety; 
• technology and innovation; and
• culture and experience. 

• By April 2021, office-focused listed real estate companies became the worst-performing segment in the MSCI World Core IMI Real Estate Index, on a cumulative basis since January 2020.
• Office’s relatively poor recent performance upset the pattern of returns — across regions and public and private markets — seen in 2020, when industrial outperformed, retail and hotels lagged and office and residential had middling returns.
• Private-market data has not shown such a shift in sector-performance rankings but, looking deeper, we can see the performance of office assets has varied by location type and lease structure.